Order processing customer services agent

  • Ad ID: 74006187

  • 58 views

£0. 00( Negotiable )

Earlsfield

United Kingdom

Greater London

london

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JOBS

Apr 18

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Contact Seller

Classified Description

Aqua Amore has an extensive network of global distributors. We specialise in distributing premium waters, coconut waters and other soft drinks to many establishments in London. Our customers really like our service.

We are looking for an order processing / Customer Service individual to assist us in the office. You will be processing customer orders in the morning and pro-actively communicating with customers in the afternoon.

Administration duties will include:

– processing sales orders

– creating and sending invoices for goods dispatched

– assisting with accounts

– various administrative tasks

Some previous knowledge of Sage 50 is preferred, though training can be provided.

Additionally, the Customer Service aspect will involve:

–           Calling customers to enquire as to customer experience (how delivery was)

–           Notifying customers of amendments to delivery requests /shortages/delays and alternatives

–           Customer engagement: “How can we make your customer experience better?”

–           Calling offices to introduce/inform of current specials and make notes of desired items we could supply.

           

The successful candidate should:

– have a good attention to detail, processing large amounts of data correctly.

– be comfortable communicating with customers over the phone

– have the ability to organise their own workload

– regularly smile

This is a great opportunity to gain some experience in a growing business, where you will be exposed to learning about:

– retail

– wholesale

– logistics

– distribution

All within a small and friendly team.

Please submit an up to date CV, and ideally a covering email.

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